Get plumbing enquiries booked while you work

At 13:12, you are under a sink when a WhatsApp enquiry arrives. A homeowner in the next village wants a Thursday visit. You have room in the diary, but your hands are busy with someone else’s leak.

Get the postcode checked, the visit fee explained, and the available time offered. Rita handles that exchange while you finish the job in front of you.

Put Thursday’s opening to work

The customer wants to know whether you cover their street and when you can come. Rita answers on WhatsApp and SMS using your service area, agreed fees, and calendar.

At 13:20, a standard enquiry has the information needed to choose a visit. The confirmation carries the time and customer details. You can prepare for the work when you get back to the van.

Travel time matters too. Keep the diary ready for the distances you cover, and the slot you offer becomes easier to keep.

Get the paperwork ready before you get home

After the repair, the invoice needs the labour, parts, and travel recorded. Otto prepares it on your template and puts the parts question in front of you on WhatsApp. You check the line and say “OK.”

Start with operations if invoices take your evenings. Start with reception if new enquiries keep arriving while you work. Each role carries a clear job for the business.

Bring quiet quotes back into the diary

A bathroom estimate can sit for a week while the urgent jobs take over. Sam prepares the follow-up with the customer’s question attached. You approve the message between visits.

Use the quote follow-up playbook for a rhythm you can try yourself. It keeps the estimate close to the conversation and gives the customer an easy next step.

For customers who prefer calling, telephone answering services offer live cover and appointment scheduling. That gives voice callers a person to reach alongside your message reception.

Finish the day with the next job in hand

Choose one job for €250 per month, all in: reception, sales, operations, or marketing. Full Team is all four for €1,000 a month. Cancel monthly on the standard plan. We agree the work on a 20-minute call and set it up in 48 hours. EU hosting, upkeep, and human support are included. Your part is an “OK” on WhatsApp.

FOR BUSINESSES LIKE YOURS

See a working day that looks like yours.

Choose a business. The jobs change; the owner’s part stays small.

01Plumber / electrician×

Plumber / electrician

A plumber, 13:12, under a sink. The phone is out of reach and Thursday 10:00 is still open.

Rita · Reception

Check WhatsApp, book Thursday 10:00, and send confirmation.

Otto · Operations

Prepare invoice #0418 and flag the parts line.

Sam · Sales

Log the quote and draft Friday’s follow-up.

You: Read the 18:00 summary. Approve the parts line.

[Start with Rita→][The page for Plumber / electrician→]

02Hair or beauty salon+

03Dental or physio clinic+

04Independent consultant+

05Restaurant or café+

06Local shop+

07Garage+

08Small agency+

Sample — not client history

[See every situation→]